Benefit used up
The scheme says the benefit this claim would have been paid from is used up.
Words you might see
- “your day-to-day benefit is exhausted”
- “savings account is depleted”
- “limit has been reached”
Questions to ask
- On what date was the benefit exhausted?
- Please provide the statement of account supporting that date.
- Which claims were paid from that benefit during this benefit year?
- Does the scheme fund this service from the risk benefit where it is a Prescribed Minimum Benefit, and was that considered?
- Please confirm the annual amount of that benefit for my option and family size this year.
Details to have ready
- Whether any claim on that statement is one you do not recognise.
- Whether the service was for a condition registered with the scheme.
Pryse is not a law firm and does not act for you. Nothing here is a determination of your rights or legal advice, and no registered scheme rule is quoted. The questions ask your scheme to provide its own.