Claim submitted late
The scheme says the claim reached it outside the period its rules allow.
Words you might see
- “the claim was submitted late”
- “stale claim”
- “outside the claim period”
Questions to ask
- On what date did the scheme receive this claim, and by what route?
- What is the submission period in the registered rules, and from what date does it run?
- Please provide the record of any earlier submission of this claim.
- Does the scheme consider late claims where the delay was not the member’s doing, and what does it require?
Details to have ready
- When your provider says they submitted the claim.
- Whether the claim was submitted, rejected on other grounds, and resubmitted.
Pryse is not a law firm and does not act for you. Nothing here is a determination of your rights or legal advice, and no registered scheme rule is quoted. The questions ask your scheme to provide its own.